Hi there,
Thank you so much for taking the time to share your feedback. We truly appreciate it, and we’re glad to hear you like the beanie overall and that it keeps your head warm.
We understand your point about the VETERAN flag emblem being hard to see. The patch was intentionally designed to be more subtle by our founder, who is a U.S. Army veteran, but we completely get that everyone has different preferences and expectations.
Your satisfaction means a lot to us, so we’ll have a member of our team reach out to you directly to see how we can make this right.
Thank you again for your support of our veteran owned, American made brand, and thank you for your service.
Warm regards,
Customer Service Team at Haakwear
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